At Rise with Eshal, we value the trust you place in our brand. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, place an order, or contact us.
Information We Collect
When you shop with Rise with Eshal, we may collect basic personal information required to process and deliver your order. This may include your name, phone number, email address, delivery address, order details, and payment-related information.
We may also collect general website usage information such as pages visited, device type, browser details, and shopping preferences to help us improve your overall experience.
How We Use Your Information
Your information is used to process orders, confirm purchases, arrange deliveries, provide customer support, send order updates, improve our website, and communicate important store-related information.
We may also use your information to enhance your shopping experience, recommend relevant products, and share updates about new arrivals, offers, or promotions where permitted.
Order & Delivery Information
To ensure your jewellery reaches you safely and on time, your name, phone number, and delivery address may be shared with our courier or delivery partners only for order delivery purposes.
Payment Information
Rise with Eshal does not store sensitive card, banking, or payment details. Any payment-related information is handled through secure payment methods, verified payment channels, or trusted payment service providers where applicable.
Cookies & Website Tracking
Our website may use cookies and similar technologies to improve performance, remember preferences, analyze traffic, and create a smoother shopping experience. You can manage or disable cookies through your browser settings at any time.
Sharing of Information
We do not sell, rent, or trade your personal information. Your details may only be shared with trusted service providers such as courier partners, payment processors, or website support teams when necessary to complete our services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security, so we encourage customers to use secure devices, trusted networks, and safe payment methods when shopping online.
Customer Rights
You may contact us to request correction, update, or removal of your personal information where applicable. We will respond to such requests as soon as reasonably possible.
Marketing Messages
With your consent, we may send updates about new jewellery collections, special offers, promotions, and store announcements. You may unsubscribe or request to stop receiving promotional messages at any time.
Children’s Privacy
Rise with Eshal does not knowingly collect personal information from children. Customers placing orders should be legally capable of making purchases or should have permission from a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements. Any updates will be posted on this page with the revised date.
By using our website or placing an order with Rise with Eshal, you agree to the terms of this Privacy Policy.